Terms of Service

1. Welcome to playvault.it.com By accessing playvault.it.com, you agree to these Service Terms, which define your rights and responsibilities. Please review them carefully.
2. User Accounts
   1. Registration: You must supply accurate information when creating your account. Each person is limited to one account to ensure fairness and security.
   2. Age Requirement: You must be at least 18 years old or have parental consent to hold an account.
   3. Security: You are responsible for safeguarding your login credentials. Any activity under your account is your liability.
3. Purchases and Payments
   1. Price Display: All costs include VAT and are shown in GBP for UK customers.
   2. Accepted Methods: We support major credit/debit cards, PayPal, and other local payment options at checkout.
   3. Key Delivery: Upon payment confirmation, your digital code or download link is sent immediately. Delivery speed may vary based on server load.
   4. Pre-orders: Full payment is taken at purchase, and codes are released automatically on the official launch date.
4. Refund Policy
   1. Unused Codes: Requests for refunds on unredeemed keys must be made within 14 days of purchase, subject to our refund criteria.
   2. Activated Content: Refunds for used products follow the respective publisher’s terms.
   3. Technical Failures: If a key is invalid due to confirmed compatibility issues, a refund may be issued after support verification.
5. Intellectual Property & Licensing playvault.it.com is a licensed distributor of digital games. All titles are governed by their publishers’ End-User License Agreements (EULAs), and copyright remains with the original creators.
6. Availability and Liability We strive for uninterrupted service but cannot guarantee constant uptime. Our liability is limited to the purchase price of any order.
7. Updates to Terms We may revise these terms at any time. Significant changes will be posted on our site and, when applicable, communicated via email.
8. Contact Support If you have questions about these terms, please contact our support team at [email protected]. We’re available 24/7.